Companies are increasingly turning to robots in a bid to boost productivity. This has, in turn, led to the perception that automation will put human workers out of a job.
But at e-commerce behemoth Amazon, the use of robots is leading to new and expanded roles for its workers. The New York Times reports that instead of tedious, menial tasks such as fetching items, workers now take on more mentally engaging tasks such as inspecting orders and operating robots. Amazon’s man-machine workforce has increased efficiency of service delivery while keeping costs low, even as the company continues to create thousands of new jobs for Americans.
Increasingly, Singapore companies are also turning to automation to reduce their reliance on manpower – Singapore has 400 robots per 10,000 workers, the second-highest after South Korea. Given Singapore’s limited but increasingly educated workforce, robots are likely to be a boon for companies and workers alike.